Liked, Local & We Pickup

Covering Yate Bristol but we cover all surrounding areas.

We founded GR Auto Services in 1990. As you can imagine we have built up a fair amount of experience over the years, but there are two things that stand out in that time - use only quality parts and build a team of experienced, trustworthy mechanics.

If you get those two things right, then the final ingredient to a successful garage is customer service. As a family-run business we are able to exel at this and we have a thick book of testimonials in our reception to demonstrate it.

That is why I, Glyn Rushent am proud to put my name to the company. So if you need your car serviced, repaired or MOTed you can rest assured you are in safe hands with GR Autos.

Feedback for G R Autos 

 

Excellent 
Customer Service 
 
 
 
Quality 
 
 
 
Value 
 
 
 
Have used same garage for 15 years. Always received excellent service.
Andrew, Avon04/07/2016
My Review
Customer Service 
 
 
 
Quality 
 
 
 
Value 
 
 
 
Very helpful and good service.
Paul, Avon29/06/2016
 
First job
Customer Service 
 
 
 
Quality 
 
 
 
Value 
 
 
 
I went to GR Autos for an MOT today and found their service to be exceptional: considered, thorough and always aware of costs so if you're looking for an auto servicing company you can trust I would highly recommend them. Thanks to the team for fitting in changing of my tyres that was not expected at all but very much needed!
duncanmcarthur11/05/2016
Going the extra mile
Customer Service 
 
 
 
Quality 
 
 
 
Value 
 
 
 
We have been using GR Autos for a number of years now and find it to be an exceptional garage. In particular, the way Glyn and his team work with you to find the best solution for your needs. Our most recent trip was a case in point. Needing to deal with a damaged wing mirror, rather than just replacing the whole lot, a job which runs into hundreds of pounds, GR Autos took the time to carefully investigate the damaged parts. They ascertained that two components could be replaced to leave me a fully functional mirror .
Huw Bendon15/03/2016
Professional & convenient
Customer Service 
 
 
 
Quality 
 
 
 
Value 
 
 
 
The garage picked up and dropped off my car from home which was very convenient. They replaced the brake pads and water fluid sensor warming light which was defective on my Jaguar at a competitive cost.
Michael, Avon26/02/2016
Amazing service
Customer Service 
 
 
 
Quality 
 
 
 
Value 
 
 
 
I have never experience better service. If you think you know what to expect from a garage these guys will exceed every expectation.
Which? Trusted Traders Consumer21/02/2016
  • G R Autos are professional and their customer service is great.
    08/01/2017

    I have used this garage for over 30 years and have always been pleased with the quality of the staff and work carried out.
    11/12/2016

    First class service, had parts ready just in case, but only used what was needed. Kept me informed throughout and the bill at the end was very reasonable.
    04/12/2016

    Been with the garage for several years now. Can be trusted; good service and reliable. Provide free collect and return service to senior citizens which I find very helpful.
    02/12/2016

    Excellent service from experienced mechanics.
    25/11/2016

    Excellent service from everyone. Saved myself a lot of money.
    25/11/2016

    Good all round garage.
    12/11/2016

    Excellent service. Friendly staff and great pricing. Very happy.
    04/11/2016

    Excellent service from staff. A hassle and worry free experience.
    26/10/2016

    G R Autoserviced Ltd locate the problem quickly and carried out the repair in an efficient and professional manner.
    25/10/2016

  • Helpfulness and attitude of staff: 5/5
  • Quality of contact about your vehicle: 5/5
  • How pleased were you with the standard of work?: 5/5
  • General satisfaction overall: 5/5
  • Would you recommend our garage to others? Yes
  • Would you use our garage again? Yes
  • Date of Work: 19/10/2015
  • Type of Work: Standard Service (50 point)
  • Comments: Great family business with the personal touch that's important.-
  • Customer Name: Mrs R Rogers
Feedback for G R Autos on 09/12/2015
  • Helpfulness and attitude of staff: 5/5
  • Quality of contact about your vehicle: 5/5
  • How pleased were you with the standard of work?: 5/5
  • General satisfaction overall: 5/5
  • Would you recommend our garage to others? Yes
  • Would you use our garage again? Yes
  • Date of Work: 09/12/2015
  • Type of Work: Repair
  • Comments: Very approachable staff who were happy to help. I am disabled so they collected my car and returned it to me when repair completed. They found the most appropriate parts required at fair prices. Communication superb. Will definitely use again... was not 'ripped off'.
  • Customer Name: G Sage - Westerliegh - Bristol
Mrs Sault  - Yate - Bristol 

Very helpful at front desk ,informed me of the expense for spark plugs before carrying out the service plugs were checked and found not to be required on this service. Saved me money, what a Great Service

  • work carried out - Service Rated 5 Star
  • Goodgarage satisfaction card - 31/05/2015
Mr Steve Garner - Yate - Bristol
  • 5 Star rated for -- MOT - Service - Repairs 
  • Commented -  Friendly, Helpful and Trusted
  • Goodgaragescheme Satisfaction Card -- 24/02/2015
Miss E Hollerhead - Bishopston -  Bristol

GR Autos are the most helpful and reliable garage I have ever used. Knowledgeable and courteous at all times and their service is second to none. I recommend them to all my friends and Business colleagues. 

  • Goodgaragescheme Satisfaction Card -- 17/03/2015 
Hollie Jenkins - Yate Bristol
  • Brilliant Service! 
  • Great Prices!
  • Would Recommend to Friends and Family - 
  • Work carried out - MOT - Rated 5 Star on Satisfaction Card 
  • 18/03/ 2015 
Mr A Caldicoat - Yate Bristol
  • Excellent Service as usual at this Garage .
  • Work Carried out -  MOT - SERVICE - REPAIRS
  • Goodgarage Scheme Satisfaction Card - 16/05/2015 
Mr Richard Doling - Western Global Ltd - Yate Bristol
  • 5 STAR Service , Our Company has used GR Autos for some time .
  • Goodgarage Scheme Satisfaction Card -- 08/04/2015 
Mrs Synington  - Wickwar -- Glos

I have used GR Autos for a number of years, always Great Service and the staff are very helpful and Knowledgeable .

  • Goodgarage scheme Satisfaction card  -- 17/4/2015 
Alan French - Bristol - BS11

Excellent Service - Lovely people to deal with already recommended 3 friends and told them about the great service i received.

  • 29/10/2014 
Mike Keig - Consultant For The leading Cost Management Company "Auditel"

I used GR Auto Services earlier this month to undertake an MOT on my car.

I found the staff very friendly ,helpful and exceedingly informative, even allowing me to have a discussion in the workshop around the car - Something I found most garages avoid.

There is a deep routed long term intermittent fault with the car which the Ford dealer cannot identify. Glyn and his team undertook a scan of the vehicle, provided me with a print out of the results and highlighted where the problem was ,all with out further charge over the MOT.

I was delighted by the service I received and would not hesitate to recommend GR Auto Services to others

  • Mike Keig   - Auditel - 22/08/2014
goodgaragescheme.co.uk

Really impressed with level of service, appreciated phone call to let me know where en route to collect my car. Glyn was friendly and efficient, would definitely recommend to others. A+. Well done.

  • 25/06/2014
goodgaragescheme.co.uk

Car was dropped off without being booked on as it was leaking petrol. The garage repaired it same day at minimal cost. Excellent quick service.

  • 24/06/2014
goodgaragescheme.co.uk

A very good, honest service, with the personal touch.

  • 07/05/2014
goodgaragescheme.co.uk

The senior engineer Mr Chris Heyes is clearly worth his weight in gold, in the care and quality of his engineering to my BMW 530 SE Tourer.

  • 06/04/2014
Elaine Hollerhead  ( Designate housing adaptions for life changing illness ) Bristol 

I have total piece of mind when using GR Auto Services , All repairs are discussed with the customer and options given. 

GR Autos are Committed  to customer satisfaction and recommend them with confidence to friends and colleagues    

  • 30/12/13   
Mr  Rowe,  ( Thornbury, Glos)

I have recommended this ,honest, reliable, conscientious garage to many people, who have also had the same service each time they have visited GR Auto Services.

(The Best Around)

We were most fortunate to have came across this garage 17 years ago !!!    

  • 04/08/12
Rodney Tanton    ( Director of  Interlink Express Bristol ) 

I would like to take this opportunity to thank you for both your advice and services over the past 12 months. 

Not only have you gone out of your way to ensure the safety and reliability of my own car and that of my wife you keep my business going looking after the 19 strong transit van fleet. 

Your proactive approach has not only saved money but more importantly saved time and ensured that we remain on the road, visiting our site after business hours to suit us.

Your team is a credit to you  and i very much appreciate your efforts.I would have no hesitation to recommend your services to private car owners or indeed fleet operators.  

  • 17/02/2014
Mr Aulbury ,  (Yate, Bristol)

Always happy to use GR Auto's  ( Excellent Service )

Mrs Barker , (Yate, Bristol )

I find the collection & delivery service excellent as I have small children and it makes all the difference.

  • 23/05/11
K McMahon   (Downend ,Bristol)

GR Auto Services  were excellent  - They fitted me in at short notice, explained everything and were very friendly and efficient.

  • 10/06/13
Mr D Willey. (Yate, Bristol)

Always happy with the work carried out by GR Auto Services, they sometimes fit me in at short notice even if its just to check a problem.

  • 11/02/12
Mrs Robinson, (Yate, Bristol )

As a female driver in desperate need of help I phoned GR Auto Services up, they fitted me into their busy schedule that day and my car was sorted within an hour and a half ,the staff were very helpful and I was a very happy customer.

I would like to thank all the staff for sorting my car out so quickly.

  • 18/07/12
Mrs KImber  (Yate, Bristol)

I cannot praise GR Auto Services enough the staff were excellent, I will always use this garage and recommend them to others.

  • 18/07/11
Mr L Ward  ( Frampton Cotterell  Bristol ) 

I booked my car into GR Auto Services for repairs having received poor customer service from the garage that carried out the M.O.T.

On arrival to GR Auto's Reception, I was welcomed and advised my was booked in and a courtesy vehicle was available to me.

The courtesy vehicle was clean and fuelled ready for my usage - both of which along with the welcome, is something I've never experienced before hand whilst leaving my car with a garage.

I highly rate the service, repairs and overall experience of my dealings with GR Auto's and will certainly use their services again and would recommend them to my friends.

  • 15/11/2013
Mark Evans (Bath & Bristol Science Park - Emersons Green Bristol )

I would like to thank GR Auto's and Glyn in particular for the excellence service provided recently, on my M.O.T.  

Glyn firstly contacted me to arrange a convenient day and time to pick my car up, then he turned up on time and took my car away for the M.O.T. I requested that if possible my car could be returned by 2 pm as I needed it. As you would expect from who takes pride in his workmanship the car was returned on time with a new M.O.T.

There were a few minor issues that were rectified and the service was outstanding. I feel the pick-up and drop off service  GR Auto's  offer is second to none and a real differentiator and something we should all shout about. I have no hesitation in recommending GR Auto's to anyone, in fact  some of my staff at kbase have used them already.

  • 24/05/2012
Roly's Home and Garden Services - ( Downend Bristol ) 

I'd like to say a big thank you for the recent works done on my Vauxhall Movano Van .

I have now used your services twice and on both occasions you have put your self out to help me. On the first occasion my van was in need of an M.O.T but was unable to get the van to you, you and your team put yourself out by collecting it and returning it after it had passed it's M.O.T.

On the second occasion the van needed a service and again I was limited to how long you could have it for, again you helped out by getting a quick turn around whilst I waited for it in  your reception. you were also quick on finding and sorting out a problem I had with the handbrake, a seized brake caliper which was also supplied and promptly fitted and saved me a lot of money compared to main dealer prices .

I would have no hesitation in recommending you to my friends and customers in the future

Thanks again Glyn and your team.

Roly Gealer

  • 09/08/2013 
Mrs Ryan  ( Coalpit heath - Bristol )

What a wonderful service, collected my car and returned it the same day, the staff were very helpful on reception when booking in , will recommend to all my family and friends. 

Richard Martin ( South Gloucestershire  Football Development )

I wanted to thank you for the recent work GR Auto Services carried out on my car

My car needed corrections in order to pass the m.o.t , this was done quickly getting my car back on the road before the m.o.t ran out.

I was amazed that you were able to collect and drop my car back to me making my day run smoothly with out transport.

you were very thorough , quick and helpful in suggesting the best way to resolve the problem.

I would recommend them to anyone as I was extremely impressed with the experience from start to finish.